Thank you for your purchase. We hope you are happy with your order. However, if you are not completely satisfied for any reason, you may return it to us for a full refund. Please review the policy below for more details.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. Returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please follow these steps:
Locate Your Return Label
The return label is included in your original package.
The return address can also be found on your order’s return page.
Process Your Return
Returns are handled by DHL. To schedule a pickup, use this link: [Request DHL Pickup].
Missing Return Label?
If you did not receive a return label, contact our support team at [info@klowear.co.uk] to request a new one.
Shipping Details
Orders are shipped from the nearest Printful warehouse.
Returns should be sent back to the original dispatch address printed on your package.
REFUNDS
Once your return is received and inspected, we will process the refund. Please allow up to fourteen (14) days from receipt of your item for the refund to be issued.
Refunds may take 1–2 billing cycles to appear on your credit card statement, depending on your payment provider.
You will be notified by email once your refund has been processed.
EXCEPTIONS
If your item is defective or damaged, please contact us using the details below to arrange a refund or exchange.
QUESTIONS?
If you have any questions about this return policy, please contact us:
